Effective Date:
Zhixin Packaging (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [smartpackbags.com].
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Name
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Email address
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Phone number
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Company name
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Shipping address
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Any other details submitted through contact or quote request forms
b. Non-Personal Information
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IP address
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Browser type and version
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Referring pages
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Time spent on pages
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Device and OS type
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Cookies and analytics data
2. How We Use Your Information
We use the information collected for the following purposes:
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To respond to your inquiries and requests
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To process orders or quotations
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To improve our website and services
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To send you updates, offers, or promotional materials (if opted-in)
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For security, fraud prevention, and compliance
3. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and enable core functionality. You can modify your browser settings to decline cookies if preferred.
We also use tools like Google Analytics to understand website usage patterns.
4. Sharing of Information
We do not sell, trade, or rent your personal data to third parties. However, we may share data with:
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Trusted third-party service providers (e.g., hosting, email delivery, analytics)
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Legal authorities when required by law
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Logistics or payment partners if necessary to fulfill your request
All third parties are contractually obligated to protect your data.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
6. Your Rights
Depending on your jurisdiction (e.g., EU, California), you may have the right to:
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Access the personal data we hold about you
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Correct or update your information
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Request deletion of your data
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Opt out of marketing communications
To exercise these rights, contact us at rain.xu@smartpackbags.com.
7. Security Measures
We implement technical and organizational security measures to protect your data from unauthorized access, disclosure, or misuse. However, no online system can be 100% secure.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., WhatsApp, LinkedIn). We are not responsible for the privacy practices of those sites.
9. Updates to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:
Zhixin Packaging
Email: rain.xu@smartpackbags.com
Phone: 86 15728041867
Website: https://smartpackbags.com