Terms and Conditions
Effective Date: April 10, 2026
By providing your phone number to Zhixin Packaging (“we”, “our”, or “us”), you agree to receive SMS messages related to your inquiries, orders, and business communications regarding our packaging products.
1. Message Purpose
We send SMS messages for the following purposes:
- Responding to customer inquiries
- Providing quotations and order updates
- Following up on business communications
- Sharing relevant product information
All messages are strictly related to B2B business communications.
2. Message Frequency
Message frequency may vary depending on your interactions with us. We will only send messages when necessary for business communication.
3. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan. Zhixin Packaging is not responsible for any charges incurred.
4. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP
After opting out, you will no longer receive SMS messages from us unless you re-initiate communication.
5. Help and Support
For assistance, you can:
- Reply HELP to any message
- Contact us via email: rain.xu@smartpackbags.com
6. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information:
https://smartpackbags.com/privacy-policy
We do not sell or share your phone number with third parties for marketing purposes.
7. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page with an updated Effective Date.
8. Contact Information
Zhixin Packaging
Email: rain.xu@smartpackbags.com
Phone: +86 15728041867
Website: https://smartpackbags.com